POSITIVE EFFECT established in 1996, aims to introduce into public and private organisations the critical people skills essential for success.
Organisational success in today's rapidly changing corporate environment will not come from an improved bottom line and high levels of technology alone - it will depend on people, their competence, creativity, commitment and the synergy gained through working together as a team.
The POSITIVE EFFECT'People Series' seminars and training courses aim to support organisations to fully realise the potential of their most expensive and valuable resource, their people.
The 'People Series'seminars are cost effect to encourage maximum participation and presents practical information so that all participants can take away ideas and concepts that will lead to improvements in their work place. Testimonials from past participants highlight the value of attending a POSITIVE EFFECT event.
Glen Hoppo
POSITIVEEFFECT
If you want something different, you have to do something different.
Please contact us for further information about POSITIVE EFFECTpeople series programs.
LEADERSHIP
Leaders:
Are not reliant on hierarchy
Create leaders
Do not move people out of their comfort zone, they build a new comfort zone.
Motivate and inspire
Are good story tellers
Challenge the process
Model the way
Encourage the heart
Learn about these leadership attribues and more become the leader you would like to be, the one your organisation needs you to be. Contact us for more information about a dedicated seminar or work place training program.
The responsibility of customer service representatives is not customer service, what is it really?
Contact us for an inhouse workshop that challenges your customer service team to discuss this statement and question their actual role in your organisation .
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